Lance Camper Adds Live Chat Feature to Its Website
Chat with a Lance Camper employee today!
If you’ve been on Lance Camper’s website, then you know it’s a great place to learn more about the quality campers from Lance, but there hasn’t been a way to chat with the customer assistance team at the company.
“The lancecamper.com website continues to grow significantly year over year and is the primary source of information on the company and our products,” states Bob Rogers, Lance Camper’s marketing director.
“Our customers preferred channel of communication is digitally and, on our website. Staffed by both Lance service and sales personnel, our customers are now able to receive an instant response to their questions in minutes vs what had been hours or even days in the past.”
According to J.D. Power, live chat is one of the leading digital contact methods for users online. It’s even the preferred method of communicating for 42 percent of customers. With that kind of data backing up this technology, it’s no wonder that Lance has decided to add it to its website.
So, if you have a question about a Lance Camper but don’t want to email or call on the phone, you can now chat with a Lance representative and get the answers you need.