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Noteworthy: TAC Provides Answers

Originally Published in MotorHome Magazine

2005579_technical_assistant_call_center.jpgIf you’ve got questions about your Allison transmission, the company’s
Technical Assistance Call Center (TAC) can help. Available 24 hours a
day, seven days a week, the TAC was established to answer distributor
and dealer service questions and to build a database that allows for
quick, on-target answers and early detection of service issues. While
most calls are from distributor and dealer service personnel, the hot
line also fields calls from end-users. The call center can help
troubleshoot questions about all Allison on-highway transmissions,
including the 1000/2000/2400/3000/4000 series transmissions.

The hot line is staffed with experienced, ASE-certified
technicians who can provide answers to general questions, and may refer
more complex issues to a distributor or dealer near the caller’s
location. For more information, call the hot line at (800) 252-5283.

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