American Coach, the luxury motorhome division of Fleetwood RV Inc.,
today announced it retailed its first VIP factory delivery — an optional
service available to all American Coach customers — since American
Industrial Partners Inc. (AIP) acquired the company in July.
VIP factory delivery is unique in that customers take delivery of their
new American Coach model where it was built, and to learn how to operate
it with a factory representative.
“The American Coach VIP factory delivery is one of the many ways
we try to make our customers feel special,” said John Draheim, Fleetwood
RV president. “It creates an opportunity for us to personally connect
with our customers, as well as helps us ensure their complete
satisfaction before they hit the road.”
“Customers who select our VIP factory delivery option have the
unique chance to see where their coaches are made and to meet the people
that helped build them,” said Justin Humphreys, national sales director
for American Coach and Revolution LE. “Everyone who is involved in the
production of our American Coach line of luxury motor homes has a
tremendous sense of pride about what they do, and who better to take a
customer through their new coach then someone who had a hand in its
construction.”
Customers John and Pat Goodwin selected the VIP factory delivery
option when they purchased their second American Coach — a 2009 American
Tradition 42M, from Tom Johnson Camping Center in Concord, N.C.
“We are extremely pleased with our VIP delivery experience,” said
Pat Goodwin. “The American Coach delivery team brought an attention to
detail and an incredible knowledge of the product which made our
delivery the best we have ever had. We left Decatur feeling confident
and excited about our beautiful new coach, and with peace of mind in
having American Coach’s legendary service standing behind us. We would
highly recommend the American Coach VIP option.”
By RV Business
